• 2-1-1 


    24 hours a day – 7 days a week 

    This phone number connects callers to various human services organizations in their community. 

    2ND Floor Youth Helpline


    24 hours a day - 7 days a week 

    This is a youth helpline serving all youth and young adults in New Jersey. Youth who call are assisted with their daily life challenges by professional staff and trained volunteers. Anonymity and confidentiality are assured except in life-threatening situations.

    Child Abuse/Neglect Hotline 

    1-877-NJ ABUSE (652-2873) 1-800-835-5510 (TTY)

     24 hours a day - 7 days a week

     Any person having reasonable cause to believe that a child has been abused or neglected has a legal responsibility to report it to DCF’s Child Protection and Permanency (CP&P). Calls can be made anonymously.

    Children’s System of Care 


     24 hours a day - 7 days a week 

    Call this number to find out about services for children and teens with emotional and behavioral health care challenges and their families. 

    COVID-19 Response


    8:30 a.m. - 4:30 p.m. Monday - Friday 

    Anyone with general questions around COVID-19 response can email AskDCF@dcf.nj.gov and their inquiries will be answered in the order that they come in. 

    Crisis Text Line 

    Text "NJ" to 741741 

    24 hours a day - 7 days a week

    Connect with a crisis counselor, trained in active listening and collaborative problem solving, helping to defuse a “hot” moment or a crisis.

    DCF Info Line

    1-855-INFO-DCF (463-6323)

    8:30 a.m. - 4:30 p.m. Monday - Friday 

    This helpline provides callers with general information about the Department of Children and Families’ (DCF) programs and services.

    Domestic Violence Hotline 

    1-800-572-SAFE (7233)

     24 hours a day – 7 days a week 

    Call this number for information about domestic violence services in your local area.

    Family Helpline

    1-800-THE-KIDS (843-5437) 

    24 hours a day - 7 days a week

    If you’re feeling stressed out, call to speak to a trained volunteer of Parents Anonymous who can provide support and refer you to resources in your community.


    1-877-914-MOM2 (914-6662) 

    24 hours a day - 7 days a week

     The Mom2Mom helpline offers 24/7 peer support to mothers of children with special needs. 

    National Suicide Prevention Hotline


    24 hours a day - 7 days a week

    Call this number if you are in suicidal crisis or emotional distress. After dialling 1-800-273- 8255, you will be routed to their nearest crisis center to receive immediate counseling and local mental health referrals. The Lifeline supports people who call for themselves or someone they care about. 

    NJ Helps


    At this web site you can find out about services and programs for children, families and individuals. You can also prescreen for eligibility for programs such as Food Stamps, Medicaid and others.

    Preferred Behavioral Health Group


    24 hours a day - 7 days a week

    Provides up to 72 hours of crisis intervention. Stabilization services to youth exhibiting severe emotional or behavioral disturbances. A family oriented, strength-based approach. On-going stabilization services, such as in-home therapy, for up to 8 weeks. Focuses on the needs of the youth and their caregiver. Linkage to family resources. 

    Safe Haven Hotline 


    24 hours a day - 7 days a week

     This hotline is for distressed parents who wish to give up an unwanted infant, 30 days or younger, anonymously. While no names or records are required, callers are encouraged to voluntarily provide information.



    10:00 a.m. - 8:00 p.m. Monday - Friday 

    A confidential helpline for DCPP staff, features peer-counseling support, telephone assessments and a network of referral services.